Terms and Conditions of Supply of enabautista.co.uk
1. Introduction
enabautista.co.uk (“site”) is owned and operated by Ena Bautista Coaching, a business operating under legal entity: ENA BAUTISTA COACHING, Postal address: 264 High Road, Harrow, HA3 7BB and email hello@enabautista.co.uk.
Please read these terms and conditions carefully before placing an order. By purchasing services and/or products on this site, you agree to be bound by these terms and conditions.
If you are not willing to be bound by these terms and conditions please do not purchase services or products from this site.
2. Changes to terms
We reserve the right, at our discretion, to modify, add, or remove any or all of these terms and conditions at any time and each such change shall be effective immediately upon posting.
Please check these terms and conditions periodically for changes.
Your continued use of this site and purchase of services or products on this site following the posting of changes to these terms and conditions will mean you accept those changes. Please check the terms before every purchase.
If the revised terms apply to any existing provision of services, we will notify you of the changes.
3. Privacy policy and Acceptable use policy
Registration and other information provided by you is subject to our Privacy Policy and shall only be used in accordance with it.
For more information, please go to our Privacy Policy.
4. Age restriction
You shall not purchase any services or products from our site if you are below the age of 18 years old because under this age, you do not have legal capacity to enter into a contract.
5. Acceptance of order
These Terms will become binding on you and us and a Contract will come into effect between you and us only upon our written acceptance of the order issued to you by email (Email Confirmation) or when we contact you to tell you that we are able to provide the services or products to you. We are not bound by the order unless we accept it in writing.
If there is any conflict between these Terms and any term of the order, the order will take priority.
6. Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement between you and us and supersedes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
7. Representations
You acknowledge and agree that by entering into this Contract with us you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or the Privacy Policy.
You shall not have any claim for innocent or negligent misrepresentation against us based on any statement in this Contract.Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.
8. Provision of Services
We will supply the services to you from the date set out in the order OR the date agreed between us in writing until the estimated completion date set out in the order.
We will make every effort to complete the services on time. However, there may be delays due to an Event Outside Our Control. See clause 16 below for our responsibilities when an Event Outside Our Control happens.
We will need certain information from you that is necessary for us to provide the services, for example, your name and address. We will contact you in writing about this.
If you do not, after being asked by us, provide us with this information, or you provide us with incomplete or incorrect information, we may make an additional charge of a reasonable sum to cover any extra work that is required or we may suspend the services by giving you written notice.
We will not be liable for any delay or non-performance where you have not provided this information to us after we have asked.
If we suspend the services under this clause you do not have to pay for the services while they are suspended, but this does not affect your obligation to pay any invoices we have already sent you.
We may have to suspend the services if we have to deal with technical problems, or to make improvements agreed between you and us in writing to the services. We will contact you to let you know in advance where this occurs, unless the problem is urgent or an emergency. You do not have to pay for the services while they are suspended under this clause but this does not affect your obligation to pay for any invoices we have already sent you.
If you do not pay us for the services when you are supposed to, we may suspend the services with immediate effect until you have paid us the outstanding amounts (except where you validly dispute an invoice). We will contact you to tell you this. This does not affect our right to charge you interest.
If we design a product for you or supply a product to you as part of the services (such as a report, a CD, a DVD, an e-book or any other form of digital content or any other type of product whatsoever), we will own the copyright, design right and all other intellectual property rights in such product and any drafts, drawings or illustrations we make in connection with the product for you.
9. If there is a problem with the services
In the unlikely event that there is any defect with the services:- please contact us and tell us as soon as reasonably possible;- please give us a reasonable opportunity to repair or fix any defect; andwe will use every effort to repair or fix the defect within 14 days.
As a consumer, you have legal rights in relation to services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described.
Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
All fees and products and services purchased are non-refundable. If a payment plan has been agreed, you will be held accountable in completing the agreed payments at the agreed times.
10. Digital products
Products for sale on this site are only digital products and as such do not have any shipping fees.
Digital Products will be processed and delivered instantly after the successful payment using our email delivery system to the email address that you have provided us during the checkout process (the latest within 24 hours from the completed order).
You will receive an email from us with all the information about how to access/download your digital product and all the other relevant links.
In relation to digital content and due to its immediate nature, all digital products purchased are non-refundable. If a payment plan has been agreed, you will be held accountable for completing the agreed payments at the agreed times. For more information about refunds and returns, please check our Refunds and Returns Policy.
11. Our rights to cancel and applicable refund
We may have to cancel an order before the start date for the services due to an Event Outside Our Control or the unavailability of key personnel or key materials without which we cannot provide the services or the products. If this happens:- we will promptly contact you to let you know;- if you have made any payment in advance for services or products that have not been provided to you, we will refund these amounts to you;
Once we have begun to provide the services to you, we may cancel the contract for the services at any time by providing you with at least 14 calendar days’ notice in writing.
If you have made any payment in advance for services that have not been provided to you, we will refund these amounts to you.
We may cancel the contract for services at any time with immediate effect by giving you written notice if:- you do not pay us when you are supposed to. This does not affect our right to charge you interest on late payment; or
– you break the contract in any other material way and you do not correct or fix the situation within [7] days of us asking you to in writing.
12. Price and payment
Prices of the services and products are specified on our site and confirmed on the checkout page. We may change our prices any time, but that will not affect the prices for confirmed orders.
Our prices are exclusive of VAT. If there is a change in the rate of VAT between the date of the order and the date of delivery or performance, the rate of VAT that you pay will be adjusted, unless you have already paid full purchase price prior to the change in the rate of VAT takes effect.
Despite our best efforts, there may be incorrect prices on some of the services or products. If the correct price is less than the price shown on our site, the lower amount will be charged. If the correct price is higher than the price specified on our site, we will inform you of this and ask whether you wish to continue with the order with the actual higher price.
If the error in price is obvious, unmistakeable and mispricing could have been recognised reasonably by you, we will not be liable to provide the services or products to you at the lower price that was incorrect.
Payment for services is to be made in advance by credit or debit card, Paypal or Stripe except where agreed otherwise in writing between us.
If you do not make any payment due to us by the due date for payment, we may charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of LLoyds Bank from time to time.
This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
13. Limitation of liability
We are responsible for loss or damage you suffer that is a foreseeable result of our negligence or our breach of the Terms, but we are not responsible for any loss or damage that is not foreseeable.
Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.
Services and products supplied by us are for non-commercial purposes only. You shall not use the services or products for any business or re-sale, commercial purpose.
We are not liable to you for any loss of business, loss of profit, loss of business opportunity, or business interruption.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.
To the extent permitted by law, we hereby expressly exclude:
– All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it (whether by us or a third party), including, without limitation any liability for:- loss of income or revenue;- loss of business;- loss of profits or contracts;- loss of anticipated savings;- loss of data;- loss of goodwill;- wasted management or office time; andfor any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
14. Coaching confidentiality
You recognise that in our work together, you may divulge goals, future plans, business affairs, job information, personal and other such private information.
We will not, at any time, either directly or indirectly, voluntarily use any such information for our own benefit or disclose this information to a third party. We will not voluntarily disclose that you are in a coaching relationship without your permission.
15. Disclaimer
Results shown on enabautista.co.uk site may vary. You acknowledge that we have not and do not make any representations as to the physical, mental, emotional, spiritual or health benefits, future income, expenses, sales volume or potential profitability or loss of any kind that may be derived as a result of your participation in our Programs, Products, Services or Program Materials.
We cannot and do not guarantee that you will attain a particular result, positive or negative, financial or otherwise, through the use of our Programs, Products, Services and Program Materials and you accept and understand that results differ for each individual.
We also expressly disclaim responsibility in any way for the choices, actions, results, use, misuse or non-use of the information provided or obtained through any of our Programs, Products, Services or Program Materials. You agree that your results are strictly your own and we are not liable or responsible in any way for your results.
16. Circumstances beyond our control
If there is failure to perform, or delay in performance of any of our obligations under these Terms due to Circumstances Beyond Our Control, we will not be liable for such failure.
Circumstances Beyond Our Control include any act or event beyond our reasonable control, including without limitation lock-outs, strikes, or other industrial action by third parties, riots, civil commotion, terrorist attack or threat of terrorist attack, invasion, war (whether declared or not) or threat or preparation for war, explosion, fire, flood, storm, subsidence, epidemic, earthquake, or other natural disaster, or failure of private or public telecommunications networks.
If any Circumstances Beyond Our Control affects the performance of our obligations under these Terms:- you will be notified as soon as reasonably possible; and- the time for performance of our obligations will be extended and our obligations under these Terms will be suspended for the duration of the Circumstances Beyond Our Control.
If Circumstances Beyond Our Control occur and you do not wish us to provide the services, you may cancel the contract in accordance with clause 9. We may cancel the contract if the Circumstances Beyond Our Control continues for more than [4] weeks in accordance with our cancellation rights.
17. Reliance on information and links
The contents of our site (including links to other sites and resources provided by third parties) are for information only, and we shall not be liable for any use of, or reliance on, such materials.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
18. Notice
Any notice to us should be in writing and sent to us by e-mail, by hand, or by pre-paid post to Ena Bautista Coaching at hello@enabautista.co.uk.
Any notice to you will be in writing by e-mail to the address you provided us with on the Order.
19. Miscellaneous
We may assign our rights and obligations under these Terms to any another person.
If there is any such assignment of rights and obligation, we will inform you in writing or by email.
You cannot transfer your rights and obligations under these Terms to any another person without our written approval.
This contract is only between you and us.
No other third person shall have any rights to enforce any terms.
Each paragraph of these Terms are separate and distinct form other. If any court or relevant authority determines any of paragraphs of these Terms is unlawful, then such determination will not affect other paragraphs and all other remaining paragraphs will remain in effect and full force.
Our failure to insist that you perform any of your obligations under these Terms, or to enforce our rights against you, or delay in doing so, does not mean that our rights against you have been waived and does not mean that you need not comply with those obligations. Any waiver by us of your default will be only in writing, and it does not mean that we will waive any of your future defaults.
English law governs these Terms and contract between you and us. English courts will have jurisdiction on any dispute that may arise out of this Terms or contract between you and us.
However, you may bring proceedings in Northern Ireland if you are a resident of Northern Ireland, and you may bring proceedings in Scotland if you are a resident of Scotland.
20. Contact us
For any questions or queries you can contact us by filling out the contact form here.